Discover our customizable metal plaque by clicking here on "Tailored Touches".

Use a soft, dry cloth to clean your Benvenuta both inside and out, then let it air in a ventilated area away from direct sunlight to remove moisture. If it gets wet, allow it to dry completely in the shade before wearing it again. When storing, avoid stacking and keep your shoes separate from other pairs to prevent color transfer between different materials.

We process orders and ship them within 2 business days. In case of customization, shipping takes up to 7 business days.

And for each region, we use a partner delivery service.

For orders placed within Brazilian territory, we use Correios (Brazilian Postal Service), and for other countries and regions, we use DHL ou Fedex.

To learn more about shipping, please check our shipping policy.

We adopt a meticulous approach to design, construct, and manufacture our products, but if it does not meet you expectations, we offer an exchange or refund.

For further clarification, please refer to our exchange policy.