PRIVACY POLICY

For the purposes of this Privacy Policy, the following apply:

1) Definitions:

Cookies: Files sent by the portal's server to visitors' computers with the purpose of identifying the computer and obtaining access data, such as browsed pages or clicked links, thus allowing the customization of visitors' navigation on the portal according to their profile.

BENVENUTA: The designation used in this document to identify the controller and owner of this portal, Etiquette e Benvenuta Comércio e Locação Ltda, registered under CNPJ number 08.172.060/0001-01, headquartered in São Paulo/SP, at Rua Nestor de Barros, 218, Vila Santo Estevão, CEP: 03325-050, Brazil.

IP: Abbreviation for Internet Protocol. It is a set of numbers that identifies visitors' computers on the internet.

Logs: Records of visitors' activities performed on the portal.

Portal: Refers to the electronic address https://www.benvenuta.co/ and its subdomains.

Visitor: Any person browsing the portal.

User: Visitors who are authenticated in the portal system.

Web beacons: Lines of programming in HTML pages aimed at obtaining user navigation details, such as how long they kept the site open, which address they visited next, among others.

2) Data and information collection:

2.1 - Data and information will be obtained when visitors interact with the various features available on the portal, providing information voluntarily.

3) Data and information storage:

3.1 - All data and information collected from Visitors will be incorporated into the portal's database, and Benvenuta is responsible for it.

3.2 - The collected data and information will be stored in a secure environment, observing the available state-of-the-art techniques, and can only be accessed by qualified and authorized individuals by Benvenuta.

3.3 - Considering that no security system is absolutely secure, Benvenuta disclaims any liability for any damages and/or losses resulting from failures, viruses, or intrusions into the portal's database, except in cases of willful misconduct or negligence.

3.4 - Benvenuta collects only the information necessary to enable its business.

4) Use of data and information:

4.1 - The data and information collected from visitors may be used for the following purposes:

a) Responding to any questions and requests from visitors;

b) Compliance with legal or judicial orders;

c) Establish, defend, or regularly exercise rights in a judicial or administrative context;

d) Compile general statistics to identify the profile of visitors and develop Benvenuta's campaigns, but always without performing personal identification;

e) Ensure the security of visitors;

f) Keep visitors' records up-to-date for contact purposes via phone, email, SMS, WhatsApp, direct mail, or other means of communication;

g) Inform about news, promotions, and events from Benvenuta and possible business partners.

4.2 - The database collected by the portal will not be shared, sold, assigned, transferred, or disclosed to third parties.

4.3 - The acquired data can only be accessed by professionals duly authorized by Benvenuta, respecting the necessity to which they will be submitted, the relevance to the portal's objectives and users' interests, as well as preserving users' privacy.

4.4 - If the User stops using the services offered by the portal, Benvenuta may, for audit and rights preservation purposes, keep the record of their data and information for a maximum period of 5 (five) years, with the faculty to delete them definitively as it deems convenient.

5) Cookies:

5.1 - The portal may use cookies, and visitors can configure their internet browser if they wish to block them. In this case, some portal functionalities may be limited.

5.2 - The portal may also use web beacons to collect visitor behavior data on pages, where the installation of files on visitors' devices is not necessary.

5.3 - Other technologies may be used to obtain user navigation data, however, they will always comply with the terms of this policy and user options regarding their collection and storage.

6) General provisions:

6.1 - The provisions of this Privacy Policy may be updated or modified at any time, and visitors should check it whenever they access the portal.

6.2 - Visitors should contact us in case of any doubt regarding the provisions of this Privacy Policy through the "Customer Support" section.

6.3 - The user, when placing information in a public area of the portal, is aware that it will be available to other visitors and users of the site.

6.4 - Benvenuta cannot control what visitors and portal users do with the information published on this website. It is important to remember that any information disclosed in these areas may become public information, so caution and common sense are essential when posting any content.

7) Applicable law and jurisdiction:

7.1 - This Privacy Policy will be interpreted according to Brazilian legislation and regulation, in the Portuguese language, and the Forum of the District of São Paulo - Capital is elected to settle any dispute, question, or doubt arising, with the express waiver of any other, no matter how privileged it may be.

8) Data deletion:

According to the General Data Protection Law (LGPD), in its article 18, the data subject may request the elimination of personal data collected even with consent at any time. The data subject may request, at any time and upon request, the elimination of personal data processed with the consent of the data subject, except in the cases provided for in article 16 of this law. Therefore, if you want to delete your data, please send us a request via the email hello@benvenuta.co.